Shipping policy

At EmaratiMart, we’re dedicated to delivering your orders quickly, safely, and reliably across the Gulf region. Please review the shipping details below.

📦 Where We Ship

We currently deliver to:

🇦🇪 United Arab Emirates (UAE)
🇸🇦 Kingdom of Saudi Arabia (KSA)

🚚 Order Processing Time

• Orders are processed within 1–2 business days

• Orders placed on weekends or public holidays will be processed the next business day

📍 Estimated Delivery Times

Note: Delivery times may vary depending on your city and courier availability.

💳 Shipping Rates

• UAE: AED 15
   → Free shipping on orders over AED 150

• KSA: SAR 20
   → Free shipping on orders over SAR 200

Shipping costs are automatically calculated at checkout based on your delivery location.

🧾 Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your delivery in real time.

🛑 Shipping Delays & Exceptions

While we aim for on-time delivery, delays may occur due to:

• Customs procedures

• Public holidays or weather conditions

• Courier service interruptions

We appreciate your patience in such cases.

📨 Incorrect Address Policy

Please ensure your shipping address is accurate during checkout.
EmaratiMart is not responsible for orders delayed or lost due to incorrect or incomplete address information.

💬 Need Help?

Have questions about your order or delivery? We’re here to help.

📧 emaratimartofficial@gmail.com
📍 Serving customers in the UAE and Saudi Arabia